At Myperfumes are dedicated in providing you with a seamless shopping experience on eg.myperfumes.ae. Below are the details of our shipping policy to help you understand our delivery process.

SHIPPING RATES AND DELIVERY TIMES:

Shipping rates are subject to variation based on the destination of your order. To provide you with accurate information, we display the relevant shipping rates during the checkout process. Please note that delivery times can vary due to factors such as customs processing, public holidays and local postal services. 

TRACKING INFORMATION:

Once your order has been dispatched, we will provide you with a tracking number on request. This tracking number allows you to monitor the progress of your shipment in real-time and provides you with an estimated delivery date. You can use this information to stay updated on the whereabouts of your order until it reaches your doorstep. 

REFUND PROCESS:

For eligible refund requests, we will process the refund using the original payment method used during checkout. Please allow 4 to 7 business days for the refund to reflect in your account, as processing times may vary based on your financial institution. 

ORDER CANCELLATION:

If you wish to cancel your order due to a change of mind, the cancellation must be done within 24 hours of placing the order. After 24 hours, we cannot process cancellations.

CONTACT US:

If you have any questions or concerns regarding our shipping and refunds policy, please don't hesitate to contact our customer support team. You can reach us through info@myperfume.ae. We are here to assist you and ensure your shopping experience at My Perfumes is enjoyable and hassle-free.

Thank you for choosing My Perfumes. We look forward to serving you with the finest fragrances and exceptional customer service.